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Hatch Terms of Service Agreement
Last Updated: 26/08/2025
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING OUR SERVICE.
1. Introduction & Acceptance of Terms
This Terms of Service Agreement ("Terms," "Agreement") is a legal agreement between you ("you," "your") and Hatch Technologies Inc. ("Hatch," "we," "us," "our"), governing your access to and use of our service (the "Service").
By accessing or using the Service, you: (a) affirm that you are at least the age of majority in your province or territory of residence; (b) represent you have the legal capacity to be bound by this Agreement; and (c) accept and agree to be bound by these Terms and our Privacy Policy, found at (Link to Privacy Policy).
If you are using the Service on behalf of a business or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.
2. Definitions
"Content" refers to all information, data, text, software, graphics, and interactive features generated and provided by Hatch.
"User Content" refers to all Content submitted, posted, uploaded, or otherwise made available by users.
"Service" refers to all associated features, content, and functionality offered by Hatch through its website, mobile application, or other platforms.
3. User Accounts: Registration, Security, and Termination
Account Creation: You must provide accurate and complete information to create an account. You are solely responsible for the activity that occurs on your account and must keep your password secure.
Account Termination by You: You may delete your account at any time through your account settings or by contacting us.
Account Termination by Us: We reserve the right to suspend or terminate your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach any of these Terms.
4. Access and Use of the Service
License Grant: Subject to your compliance with these Terms, Hatch grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use.
Prohibited Conduct. You agree not to engage in any of the following activities:
Violating any applicable federal, provincial, or local laws or regulations.
Infringing upon or violating our intellectual property rights or the intellectual property rights of others.
Harassing, abusing, insulting, harming, defaming, or discriminating based on protected grounds under Canadian human rights laws.
Uploading or transmitting viruses, malware, or any other malicious code.
Attempting to gain unauthorized access to the Service, other accounts, or our computer systems.
Using the Service for any obscene or immoral purpose.
User-Generated Content:
You retain any ownership rights you have in your User Content. However, by submitting User Content, you grant Hatch a worldwide, royalty-free, sublicensable, and transferable license to host, use, distribute, modify, run, copy, and display your User Content for the purpose of operating and improving the Service.
You are solely responsible for your User Content and the consequences of posting it. You represent and warrant that you own or have the necessary rights to your User Content and that it does not violate the rights of any third party.
We reserve the right, but not the obligation, to monitor, screen, edit, or remove User Content at our sole discretion.
5. Intellectual Property Rights
The Service, its original content (excluding User Content), features, functionality, and intellectual property are owned by Hatch and its licensors and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws. The "Hatch" name, logo, and all related names and logos are our trademarks.
6. Payment Terms
Fees: You agree to pay all fees specified for any purchased service or subscription.
Automatic Renewal: Your subscription may automatically renew at the end of each billing cycle until you cancel. You can cancel your subscription through your account settings.
Cancellation: You may cancel your subscription at any time.
Refund: You will not receive a refund or credit for any partial subscription period, unused time, or if you cancel your subscription mid-billing cycle. Upon cancellation, you will continue to have access to the paid features until the end of your current billing period. No fees are refundable unless otherwise required by applicable provincial consumer protection law.
Price Changes: We reserve the right to change our subscription fees. We will provide you with advance notice of any price changes.
Referral policy: A user is eligible to receive one free month of the 'Pro' paid plan for each successful referral. Hatch reserves the right, at its sole discretion, to modify or terminate this referral benefit at any time and for any reason, without prior notice.
7. Disclaimer of Warranties & Limitation of Liability
Disclaimer: YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY THE LAWS OF YOUR PROVINCE OR TERRITORY, IN NO EVENT SHALL HATCH, ITS DIRECTORS, OFFICERS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, RESULTING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID US IN THE PAST SIX (6) MONTHS.
8. Indemnification
You agree to defend, indemnify, and hold harmless Hatch and its licensors and suppliers from any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or in any way related to: (a) your use of the Service; (b) your User Content; or (c) your breach of these Terms.
9. Third-Party Links and Services
The Service may contain links to third-party websites or services that are not owned or controlled by Hatch. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You access them at your own risk.
10. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.
Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in City of Toronto, Province of Ontario.
11. Miscellaneous
Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Hatch regarding the Service.
Changes to Terms: We may modify these Terms at any time. We will provide notice of material changes by posting the new Terms on the Service and updating the "Last Updated" date. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of them.
12. Contact Information
Please direct any questions about these Terms to:
Hatch Technologies Inc.
295 Hagey Blvd. Suite 100
Waterloo, ON